Welcome to guitarplayerdojo.com and associated subdomains (collectively "we," "our," or "us"), operated by Outside Notes Music LLC. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational website and services across all our domains and platforms.

This Privacy Policy applies to:

• Our main website (guitarplayerdojo.com)
• All associated subdomains (including but not limited to learn.guitarplayerdojo.com, classroom.guitarplayerdojo.com, support.guitarplayerdojo.com)
• Our learning management system
• Our support desk system
• User forums
• All related services accessed through these domains

While different systems and subdomains may collect different types of information based on their functionality, all information is governed by this Privacy Policy and subject to the same standards of protection.

• Account information (name, email address, password)
• Profile information (educational background, professional experience)
• Payment information (processed through secure third-party payment processors)
• Course participation data (assignments, discussions, progress)
• Communications with us or other users
• Support tickets and inquiries
• Forum posts and comments

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies
• Geographic location (country/region level)

We use your information for:

• Providing and improving our educational services
• Processing your payments and enrollments
• Personalizing your learning experience
• Communicating with you about courses, updates, and services
• Analyzing and improving our platform's performance
• Complying with legal obligations
• Preventing fraud and ensuring platform security

We may share your information with:

• Service providers (hosting, payment processing, analytics)
• Other users (for collaborative learning features, with your consent)
• Legal authorities (when required by law or to protect rights)
• Business partners (with your explicit consent)

Your information may be shared between our main domain and subdomains (such as between the main website and learning management system) as necessary to provide our services, but all sharing is governed by this Privacy Policy.

We do not sell your personal information to third parties.

We operate globally and may transfer your data to countries outside your residence. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Data processing agreements
• Compliance with regional privacy laws

Depending upon your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge complaints with supervisory authorities

To exercise these rights, contact us at hello@guitarplayerdojo.com

We implement appropriate technical and organizational measures to protect your information across all our systems and subdomains, including:

• Encryption in transit and at rest
• Access controls
• Regular security assessments
• Employee training
• Incident response procedures

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required by law
• Necessary for legitimate business purposes

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze platform usage
• Improve our services

You can control cookies through your browser settings.

Our services are intended for users over 18 years old. We do not knowingly collect information from individuals under 18.

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email notifications
• Website announcements
• In-platform notifications

For privacy-related questions or concerns:

• Email: hello@guitarplayerdojo.com
• Address: Guitar Player Dojo Privacy Office, c/o Outside Notes Music LLC, 12155 SE Ogden Court, Portland, OR  97266
• Phone:+1 503-374-1212

• Right to be informed
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Rights related to automated decision making

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising rights

We comply with additional regional requirements as applicable.

When using our learning management system (typically accessed through subdomains like learn.guitarplayerdojo.com or classroom.guitarplayerdojo.com):

• We collect additional data about course progress, quiz results, and interaction with learning materials
• Instructors may have access to your course activity and submitted assignments
• Peer review features may share your work with other enrolled students

When using our support desk system:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising rights

When participating in our user forums:

• Your posts and profile information are visible to other forum users
• Search engines may index public forum content
• Private messages are accessible only to recipients and authorized administrators